Return and Refund Policy for Tonytees.com

Returns

Thank you for shopping at Tonytees.com. We want to ensure you are satisfied with your purchase. If you are not entirely satisfied with your order, we’re here to help.

Eligibility for Returns

To be eligible for a return, please make sure that:

  • The item was purchased within the last 05 days.
  • The item is in its original packaging.
  • The item is unused, unwashed, and in the same condition as received.

Return Process

  1. Contact Us: To initiate a return, please email us at [email protected] with your order number and the reason for the return.
  2. Return Authorization: We will provide you with a return authorization and instructions on how to return the item.
  3. Ship the Item: Ship the item back to the address provided, including the return authorization.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

  • If your return is approved, we will initiate a refund to your original method of payment.
  • You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Exchanges

If you need to exchange an item for a different size or color, follow the return process outlined above, and then place a new order for the desired item.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us at [email protected].

Homepage: Tonytees